Support Services

[back]
 

Even the most rigorously tested and designed system can run into unforeseen problems.

Whether those problems are disk failures, server crashes or network glitches, to name but a few, they can still be potentially damaging for your business. TPCS gives your business the chance to have experts available for consultations on-site or via our remote support service.

TPCS staff have a wide field of expertise ranging from router configuration through to bespoke programming. This means we can provide detailed support on most IT matters quickly and effectively.

All support calls are recorded with our in-house logging system ensuring calls do not get missed. The log is available for clients to review and report on via our client portal.

We appreciate that every company is different and has their own requirements, so we can tailor a solution to suit, from a pay-as-you-go style of billing, to a traditional fixed contract.

For further information and pricing contact us.

Links

TPCS Pay-as-you-go support fact sheet.